Covid-19 Safe Working Practices
SARS-CoV-2 (Covid-19) working practices.
At Rothwell’s we take the current situation very seriously and will be doing everything possible to minimise any risk to our customers, staff and community. We are following all government guidelines and have received training in infection control.
Below we set out a few of the extra precautions we are taking at Rothwell’s.
First a bit about Covid-19
Covid-19 is the name given to the illness caused by the virus SARS-CoV-2.
SARS-CoV-2 is an enveloped virus, meaning it has a fatty like tissue surrounding it.
Like all enveloped viruses, outside the human body they are weak. The enveloped fat like tissue can be broken down with hot water and soap or disinfectant (hence all the government advice to wash hands). Cleaning and disinfection of surfaces reduces the risk of them being infected at the time but can not provide future protection.
COVID-19 is primarily transmitted from symptomatic people to others who are in close contact through respiratory droplets, by direct contact with infected persons, or by contact with contaminated objects and surfaces.
Reducing touching of your face reduces the risk of infection because if you touch an infected surface it still needs to enter the body which it can do if you touch your mouth, nose or eyes. This is another reason to wash your hands regularly, so when you do touch your face it is with clean hands.
Never put disinfectants or bleach into your body in an attempt to disinfect your insides, it won’t work and it will cause harm to you.
Social distancing dramatically reduces the risk of spreading the virus because it reduces the risk of respiratory droplets passing from person to person.
Extra Precautions We Are Taking At Rothwell’s:
Only Working When Safe To Do So.
We will only open for work when safe to do so. Current advice means we plan to be open for most appointments from the 1st June on-wards. This will be continuously updated and if we feel we need to, we will close for appointments again. Before the 1st June we are open for outdoor work, empty properties and rug cleaning in our cleaning studio but remain closed for work within customers homes.
Social distancing –
We will be social distancing from all our customers whenever possible. We are asking all customers to help us practice social distancing and not to come within two meters of us. It is preferable you use our appointment time to do your daily exercise and leave the house, you could also be in the garden or other rooms of the house.
We are social distancing at our office and yard. All meetings between staff will be taking place at a distance in our yard and where possible only one on one. Only key office staff aloud will be allowed in our office (Max & Elaine Campbell who are husband and wife and Oliver Campbell their son).
Staff will be working alone where possible and in fixed teams when not possible. Fixed teams limit the risk of cross infection as it creates a working ‘house hold’ effect meaning each person only comes into contact with the same people and don’t swap around.
All our vehicles have hand sanitiser and all staff are regularly washing hands. We also have hand washing at our yard and office and hand sanitisers throughout our buildings.
Personal Protective Equipment (PPE)
You will notice our staff all have gloves on but in most circumstances, we will not be wearing face masks. This is following government advice and the training I have received on infection control. Unnecessary wearing of face masks increases the risk associated with extra face touching. We will be wearing masks in busy areas or if in closer contact with others (general public or customers).
Cleaning of equipment
All equipment used on a site we attend will be disinfected. We use disinfectants that have been tested in accordance with EN14476, the European standard for demonstrating viricidal activity of a disinfectant, against the enveloped vaccinia virus, this includes Coronavirus meaning it will be effective against SARS-CoV-2 (better known as Covid-19).
Touch point disinfecting clean
After all appointments Rothwell’s staff will complete a free touch point disinfect clean, this includes but is not limited to light switches, door & window handles, banisters and furniture we have touched. We use disinfectants tested in accordance with EN14476, the European standard for demonstrating viricidal activity of a disinfectant, against the enveloped vaccinia virus, this includes Coronavirus meaning it will be effective against SARS-CoV-2 (better known as Covid-19).
Staff & Customer reporting
We will not be visiting households that are self-isolating and ask any customers to inform us if they are.
All our staff know about self-isolating and will not be allowed in to work if they have symptoms associated with Covid-19 (a new, persistent cough or high temperature).
If you are classed as ‘clinically extremely vulnerable from covid-19’ we should not be visiting you at this time. For guidance on checking whether you fall into this category please click here –
If you would like to talk to us about any part of our procedure please feel free to call on 01638 428 060.