About The Team | Rothwell's Cleaning Services

About The Team

About The Team

Who We Are

Rothwell’s Cleaning Services Ltd provides thorough, professional and effective cleaning of Carpets, Upholstery, Rugs and Stone & Tile flooring both indoors and outdoors.

Hi and welcome to our website. We’re Max and Oliver Campbell, a father and son team and between us we own & run Rothwell’s Cleaning Services Ltd.

A Bit Of Our History
Rothwell’s was started by Max Campbell in 1993 with the aim to provide the best quality of cleaning coupled with honest, friendly customer service, this is still core to all that Rothwell’s does to this day.

The first years of Rothwell’s were taken up with Max meeting carpet cleaners and equipment manufacturers as well as going on many courses to find the best methods of cleaning. Over the next 16 years Max built up a vast wealth of experience and knowledge in the cleaning industry, along with a loyal customer base. Over that time several members of our family including Oliver all joined Max for periods in between study and other jobs but it remained a small firm mainly with Max working by himself.

In 2010, after a year of running his own cleaning business, Oliver joined Max and they became business partners. Over the years since, Rothwell’s has grown to become one of East Anglia’s largest specialist cleaning businesses. We quickly invested in new van mounted cleaning units to ensure we could continue to provide the very best cleaning results for carpet and soft furnishings. We were also keen to add more services so took our experience with carpets and other fabrics to begin oriental rug cleaning and in 2014 opened our rug cleaning studio. From 2009 we spent many years learning about stone floors and now provide a wide range of services to restore stone floors both inside and out.

The team has grown to include several technicians, all of which have been highly trained by Max and Oliver, completing the Rothwell’s in-house, extensive, mentor training programme as well as internationally recognised courses. This larger team now means Rothwell’s has more resources and skills to use when completing every job. And with Max and Oliver still very hands on Rothwell’s keeps its caring, family firm feel and attitudes throughout the company. We are proud of the team we have built and the level of service we offer to all our customers.

We do hope we can find a way to help you with your cleaning needs and we are sure if you choose to use our company you will be very happy with our work.


Meet The Team

Rothwell's Cleaning Max Campbell

Max Campbell – Founder

Max started his career in agriculture running dairy farms. He then took his knowledge to become an adviser for and spent many years travelling around Africa. In 1993 he started Rothwell’s Cleaning and still runs the company along with Oliver. Max’s main focus is on the training and overseeing of Rothwell’s cleaning technicians and standards and his passion for stone floors.

“Very reliable and professional service – I would not hesitate to recommend Rothwell’s to anyone. Max worked solidly on an extremely hot day, and the carpets look fabulous, and there were quite a few marks on it.”

Mrs Clark – Histon, Cambridge.

“Max was eager to please & satisfy, nothing to much trouble. Fair, honest and arrived dead on time.”

Mr & Mrs Doel – Great Shelford, Cambridge.
Oliver Campbell Rothwell's Cleaning

Oliver Campbell – Managing Director

Oliver had a very early introduction to the cleaning industry, at the age of 14 he would occasionally help Max on carpet cleaning jobs for extra pocket money at the weekends. At 17 he ran Rothwell’s for a year while considering what to do next. After years of travelling and various careers including being a zoo keeper and working in commercial cleaning he started his own cleaning business. Then in 2010 merged his business into Rothwell’s and became business partners with Max. Oliver’s main focus is on running the office, finance and marketing, and his interest in rugs.

“You can rely on Rothwell’s to be on time and to do an excellent job of carpet cleaning. Oliver was very thorough, very understanding and very patient with all my questions. I was very happy and happy to recommend.”

Dr Palmer – Cambridge.

“I was very happy indeed with the service Rothwells provided. Oliver’s friendly and professional visit to my home filled me with confidence from the start and I am very pleased with the end result. My carpets are now clean and fresh. It is excellent to see a family firm flourishing and I warmly recommend Rothwells.”

Mrs Walsham – West Wratting, Cambridge.
Elaine Campbell Rothwell's Cleaning

Elaine Campbell – Company Secretary

Elaine started life as an art teacher after her degree in art from Liverpool University. Elaine helped Max in the early years of Rothwell’s but joined the company fully in July 2016. Elaine has particular attention to detail and a natural desire to help people so handles customer accounts, invoicing and is often the first voice you will hear when calling Rothwell’s.

Graham – Rug Cleaning Technician & Stores Manager

Graham grew up around Newmarket and has had a long career in the cleaning industry, first becoming involved in 1992. In 2006 he became a partner in another local cleaning company and in 2010 started his own cleaning company. After a successful sale of his business he joined the Rothwell’s team in 2017. Graham currently takes charge of the majority of rug cleaning, occasionally helps the other technicians out on the vans and manages the stores and equipment rooms at Rothwell’s.

“I would thoroughly recommend Mitchel and Graham and would use the company again. Great job, fab staff. Well done Rothwell’s”

Dr Woodrow – Cambridge.

“Excellent service, fair price, our Persian rug cleaned up beautifully, thank you!”

Mrs Dellar.

Mitchel – Cleaning Technician (Stone, Carpets, Upholstery)

Mitchel grew up just outside Newmarket and first joined Rothwell’s in April 2014. Before joining Rothwell’s he was a painter and decorator. Mitchel has a particular passion for stone and tile floors and has gone through extra training to be our main stone floor technician. He has a very keen eye for detail and takes pride in the end results.

“Mitchel was great, friendly and explained all he was doing. He went the extra mile and we are very pleased with the result.”

Mrs Gregory – Hinxton, Saffron Walden

“I would definetly recommend Rothwell’s for an excellent and thorough clean of carpets and/or sofas. Mitchel was very friendly and I immediately felt at ease having him in my house.”

Mrs Eade – Balsham, Cambridge

Mark – Cleaning Technician (Carpets, Upholstery)

Mark grew up around Cambridgeshire and joined Rothwell’s in March 2018. Before joining Rothwell’s Mark had a long, successful career in customer service and managed stores for a big high street name. Mark’s high standards and excellent communication with customers makes him a great part of our team and he often takes on the responsibility of doing the initial inspection and quotation visits.

“I highly recommend Rothwell’s Cleaning Services, they are thoroughly professional, from the initial contact, when they discussed with me what needed to be done, what the best solution was and costs, to the work that was carried out. They were able to fit me in at very short notice, which was very much appreciated. When their man came (Mark) he explained everything that he was going to do, how and why, he moved all the furniture around so he could get to every little corner, he was very thorough, and the carpets came up great. I will be using then again, for sure.”

Mrs Fuentes

“I have been happy with the service from start to finish. Prompt quote giving, quick to book in. On the day Mark arrived when he said he would, was polite, hard working and the end result is perfect. No complaints whatsoever. Thank you!”

Jane

Leigh – Trainee Cleaning Technician

Leigh grew up in Sudbury and has only recently joined the Rothwell’s team in March 2020. Before joining the Rothwell’s team he worked for a carpet cleaning company in New Zealand. He also owned a small window cleaning company that he successfully sold in 2018. Leigh is currently training in the Rothwell’s mentor training programme to become a cleaning technician.